Afterpay FAQ

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You don't need to register prior to making your first Afterpay purchase. Simply choose Afterpay as your payment method at checkout! If it’s your first time using Afterpay, you will provide payment details as usual to complete your purchase. 

No forms to fill out; you’ll receive an instant approval decision! Your order will be shipped by City and Stars as soon as it’s processed. Afterpay is currently only supported for US customers.

USING INSTALLMENTS BY AFTERPAY

Installments by Afterpay allows us to offer installment plans on orders over $50, allowing customers to be pay in four equal installments, due every 2 weeks.

Select Installments by Afterpay as your payment method at checkout. First-time shoppers provide payment details as usual, returning shoppers simply log in to make their purchase. It’s that easy! All Afterpay customers are required to make their first payment at the time of purchase. Three remaining installment payments are deducted automatically from your selected payment method every two weeks. After you check out, your order will be in our system and we will process it like any other! You can log in to your Afterpay account to see your payment schedule and make a payment at any time before the due date. Otherwise, Afterpay will automatically take the money from your debit or credit card every 2 weeks.

Note: Afterpay does not approve 100% of orders. When determining which orders to approve, Afterpay considers a number of different factors. The longer you have been a shopper using Installments by Afterpay and the more orders you have successfully repaid, the more likely you will be able to spend more.

AFTERPAY FEES

Installments by Afterpay is a free service we offer to shoppers with no upfront fees charged or any interest incurred.

Late fees may apply if scheduled payments are unsuccessfully processed and, after being notified, you do not log in to your Afterpay account to update your payment via a different method.
Late fees for shoppers in the USA are capped at 25% of the order value.

We require orders of $50 or more to use Afterpay.