Shipping & Returns

How much is shipping?

We now offer flat $4.95 US shipping and FREE RETURNS on all regular priced orders. Standard shipping and handling is included at no extra cost to you. Additional expedited shipping options are available at checkout at a subsidized rate.

 

I need something this weekend. When will I receive my order?

All orders with standard shipping are processed and fulfilled within 1-3 business days. Estimated delivery is 4-6 days from purchase date. If you need an item within 3-5 days, expedited shipping is available for an additional cost. If you select an overnight shipping option, contact us before making your purchase to ensure we can fulfill your order immediately.

 

Do you ship internationally?

We currently only ship to the United States and a few surrounding countries, but contact us to let us know where our target market should expand to next! <3

 

What is your return policy?

We stand by our products and try to represent them as best as we can; however, we understand that sometimes the colors and fit just aren't as they appear. Unless otherwise noted, we offer FREE returns within 14 days. All you need to do is email orders@thecityandstars.com within 14 days of delivery, and ship the returns within 4 business days of receiving a return label. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Once your return is received and inspected, we will send you an email to notify you of the status of your return. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 3-5 days.

Orders with 40% off or more are Final Sale. Exchanges or returns accepted with buyer paid shipping.