FAQ

Why should I shop City and Stars?

All of our pieces are handpicked and curated to be staples in your travel wardrobe. When preparing your suitcase, whether it's for a quick getaway or a three-month trip around different climates, you want to pack as optimally as you can. This means items that are lightweight, stylish, reliable, and practical, and we send back anything that doesn't fully meet our standards.

What is Rockstar?

Rockstar is our loyalty program where you can earn stars based on how much you shop. We totally believe that what goes around, comes around, and we love rewarding you for helping us out. Earn stars on your birthday, for writing product reviews, and more! It's free and easy to sign up.

How do I determine sizing?

Please refer to the size charts on each listing, as they differ for each product. If applicable, also consult reviews. If you still need help figuring out what size to order, feel free to contact us at hello@thecityandstars.com. Assuming it's during the day, we'll get back to you within the hour!

Will you be restocking a specific item?

If we do restock, we always notify our customers who have subscribed to our Back in Stock notifications first! We also try to restock items that are doing well based on your input, but sometimes these products are discontinued by the manufacturer. If you ever have a specific request, just send us an email!

Are you looking for ambassadors?

We are not looking for ambassadors at this time.